When you book a Unity Centre class place or appointment, you are committing to attend. If you need to cancel your booking, or change the time or day, please do so as soon as possible.
The best way to cancel is to
If this isn't possible, you can instead email reception@being-in-unity.com or visit us during reception opening hours. We do not guarantee to pick up emails straight away.
We cannot accept cancellations or change requests via any other email address nor via voicemail, social media or messaging.
To avoid being charged for cancelling or changing an appointment booking, you must give us at least 24 hours' notice, except in the case of a medical or health emergency.
To avoid being charged for a cancelled class booking, you must give us at least 24 hours' notice, except in the case of a medical or health emergency.
Cancellations of places at Unity-run workshops will be treated the same as class place cancellations for non-members. Cancellation policies for any third-party workshop will be as stipulated by the workshop organiser.
We regret having to take this step, as we understand that plans can change. However, when bookings are cancelled at short notice, it often means we don't have enough time to offer those slots to others. This has an impact not only on our teachers and therapists but also on fellow members who may have missed out. And it affects our ability to continue providing the community wellbeing services that lie at the heart of what we do.
Our refunds policy forms part of the terms and conditions of your appointment or booking and can be found here. This policy also explains what happens on the rare occasions we (Unity) may be obliged to cancel or postpone an appointment or class.
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